Policies & fees

During Your Stay

Things to Know


Cancellations

  • No refunds for early departure
  • No refunds for weather conditions such as lack of snow, or rain/wind.
  • Payment is refundable less 10% with 60-day cancellation notice. Within 60 days, a refund will be granted for each night re-rented, less 10%.

Rates

  • Minimum Two (2) night stay.
  • Full payment in advance is required.
  • Base Rate is dependent on cabin occupancy.
  • Extra persons are $5/night.
  • Pets are $30 per night.
  • Please add 8% for Deschutes County Room Tax and 1.5% for Oregon Lodging Tax.
  • We accept: Cash, Visa and Mastercard.
  • SNO-CAT SHUTTLES – $200 ROUND TRIP PER CABIN

Occupancy

  • It is your obligation to declare extra people and pets upon arrival. Pets must be kept on a leash and not left unattended. Rates subject to change without notice.

Pets

  • One (1) Pet allowed during your stay year-round.
  • There is a $30/night per pet non-refundable pet fee.
  • Pets must not be left unattended and leashed at all times.
  • Dogs are not allowed in the upstairs bedrooms.
  • If hiking, please remember to carry poop bags.

disclaimer

  • We can not control nor take responsibility for any acts of nature. More specifically: the weather, insects, rodents or the presence of wild life (deer, bear, squirrels, raccoons, bats) in our area. After all, "they were here first."