
POLICIES & FEES
Things to Know
During Your Stay
Cancellations
- No refunds for early departure
- No refunds for weather conditions such as lack of snow, or rain/wind.
- Payment is refundable less 10% with 30-day cancellation notice.
Rates
- Minimum Two (2) night stay.
- If the calendar shows only one night available between 2 consecutive bookings, call us to inquire on booking this one-night stay.
- 50% payment (deposit) is required at time of booking. The other 50% will be charged upon check-in.
- Base Rate is dependent on cabin occupancy.
- Extra persons are $5/night.
- Pets are $30 per night.
- Please add 8% for Deschutes County Room Tax and 1.5% for Oregon Lodging Tax.
- We accept: Cash, Visa and Mastercard.
- SNOW-BUS SHUTTLES - $50 ROUND TRIP PER PERSON
Occupancy
- It is your obligation to declare extra people and pets upon arrival.
- Pets must be kept on a leash and not left unattended.
- Rates subject to change without notice.
Pets
- Two (2) pets allowed during your stay.
- There is a $30/night per pet non-refundable pet fee.
- Pets must not be left unattended and leashed at all times.
- Pet waste must be removed and disposed of.
- Dogs are not allowed in the upstairs bedrooms. No pets allowed in Ponderosa cabin.
- If hiking, please remember to carry poop bags.
Disclaimer
- We can not control nor take responsibility for any acts of nature.
- More specifically: the weather, insects, rodents or the presence of wildlife (deer, bear, squirrels, raccoons, bats) in our area.
- After all, this is their home as well.